PUNE: Many consumers in large housing companies in Pune and Pimpri Chinchwad pay their electricity bills on the basis of average monthly consumption due to the unavailability of new meters despite MSEDCL‘s claim not to run out of them.
The Maharashtra State Electricity Distribution Company Limited (MSEDCL) said in a recent statement that they will get about 15 lakh new meters this year. But consumers said they did not receive any communication from the utility company when they would receive the new meters.
A consumer of Pimple Saudagar said: “We had asked for a faulty meter to be replaced, but it has been over a year and we have not yet received a new meter. MSEDCL officials said a new meter would be installed once they received it. now, we pay an average monthly bill to avoid flat-rate charges in the future when installing the new meter.”
consumer activist Vivek Velankar told TOI: “We have heard of meter supply over the past five years from MSEDCL. are still waiting for new meters. We have also received several complaints from consumers about the unavailability of meters to replace defective ones.”
Meanwhile, the MSEDCL said a work order has been issued for the supply of 15,000 new single-phase electricity meters by September 2022. Meanwhile, the supply of 75,000 new three-phase meters has also started, according to a statement issued by the electricity distribution. company said.
“Customers should contact the applicable Executive Engineer or MSEDCL Superintendent Engineer directly if the meter is unavailable for re-connection or replacement of a faulty meter,” the statement said, adding that consumers should not do not need to purchase meters from outside as there is ample availability of meters with the MSEDCL.
An MSEDCL official from the Pimple Saudagar office said at least 250 consumers are on the waiting list for new meters. “The meters are available in single-phase and three-phase. We have maximum expectation for the three-phase meter,” he clarified.